For your industry
AI front office for fire-alarm companies — takes faults, books maintenance, transfers emergencies.
Your engineers are out on site. The phone rings: a building manager reporting a fault, or someone wanting to book the yearly maintenance. Voxori takes the report, books a service visit and, for a fire or immediate danger, transfers straight to your fault service — with safety always first.
€0 setup · 30-day money-back · Cancel monthly
Every missed call is a customer who dials the next number.
A transparent estimate for this industry, built on conservative averages you can adjust. It shows what staying unreachable costs you — not a Voxori promise.
What does it cost you?
One missed fault report leaves a client with a system in fault — the maintenance contract around it outweighs a year of Voxori.
Maintenance contracts on fire alarm systems vary widely per building and per year, so an average is meaningless — even one retained contract outweighs the annual cost — adjust to your own numbers
Illustrative calculation based on industry averages — not a guarantee. The annual figure is the monthly amount × 12; your actual outcome depends on your own call volume, rates, and how many calls you currently miss.
From ring to booked — here's the whole call.
One incoming call, handled automatically. Voxori only books for real after your go-ahead and a live calendar check — never a made-up promise.
One contact — and every module runs along.
Not just a phone bot — Voxori runs the whole lifecycle for this industry. See which modules light up at each step, honestly labelled live, module or in pilot.
Takes the report
Logs & records
Transfers urgent cases
Or schedules a visit
Beyond the phone
Confirms & protects
Green = live today · Module = add it separately (or included in Complete) · Pilot = enabled per customer after a guided pilot. Every module above is one Voxori already runs.
Three situations you probably recognise.
A fault can come in at any hour
A fire-alarm system reports a fault at the oddest moments — evenings, weekends. Miss that call and a client is left with a system in fault. Voxori takes every report and transfers it to your fault service.
Your engineers on site, the phone unattended
While your team is out doing maintenance, the phone keeps ringing. In fire safety a missed report quickly feels like a missed risk. Voxori catches every call, even when no one can pick up.
Booking maintenance and inspections eats reception time
Recurring NEN maintenance and inspections mean a lot of back-and-forth calling and diary work. Voxori asks for the company, location and contact and puts the service visit straight in your calendar.
Three steps. No second phone. No training needed.
Caller reports a fault or asks about maintenance
Voxori picks up, hears whether it's a fault, maintenance, an inspection or a quote, and asks for the company and the location of the system.
Faults go through, maintenance gets booked
A fault Voxori transfers straight to your fault service — without judging the severity itself. For maintenance or an inspection it books a service visit in your calendar.
In danger: 112 and transfer at once
If Voxori hears there's a fire, smoke or immediate danger, it points the caller to 112 and transfers straight away. No technical advice, no diagnosis — safety always comes first.
Confirmation + report in your dashboard
A service visit gets the customer an SMS confirmation. Every report sits as a transcript in your dashboard, ready to follow up.
From first ring to confirmation — step by step.
A building manager calls with a fault while your engineers are out on site. Here's what happens — with safety always first.
Picks up as reception
Voxori introduces itself as the digital assistant of your fire-alarm company, calm and businesslike. No hold music, no voicemail.
Danger always comes first
If Voxori hears there's a fire, smoke or immediate danger, it points the caller to 112 and transfers straight through — it books nothing and gives no instructions.
doorschakelen()Fault, maintenance or inspection
Voxori hears what the call is about and asks for the company and the location of the system. It never judges how serious a fault is itself, and never quotes a price.
Books a service visit live
For maintenance or an inspection Voxori first asks for a specific day and then offers two times that are genuinely free — never a time it makes up.
check_beschikbaarheid()Only books after agreement
Job, day, location and name in one sentence, then Voxori puts the service visit in your Google Calendar. Not before.
maak_afspraak() · successReport + confirmation on its way
A fault goes through to your fault service; a booked service visit gets an SMS to the caller. Every call sits as a transcript in your dashboard.
A fault, a false alarm or a system shutdown goes straight through to your fault service — Voxori logs the company and location and never judges the severity itself. A quote or a new installation it transfers to an advisor.
Every caller becomes a contact card with a timeline.
No integration, no manual work: after every call the caller is in your own Voxori CRM — timeline included. Voxori recognising a regular on the phone is built in anyway; this module is about what you get to see afterwards. You switch it on yourself in your portal. Prefer HubSpot or Pipedrive? Those connect too.
Booking the yearly maintenance
A building manager calls to book the yearly maintenance of the fire-alarm system. The engineers are out on site and the owner can't pick up.
Result: Service visit for the yearly maintenance booked for Thursday the tenth at 10:00 after a live calendar check; SMS confirmation sent to the caller straight away. For a fault or a fire, Voxori would book nothing and transfer immediately.
A written example for illustration — not a recording of a real call. Voxori states at the start that it is the digital assistant and only confirms an appointment after the calendar has been checked live.
Chat with Voxori — like a real customer
This is the same booking brain as on the phone, set up for this industry. Ask for an appointment and watch it handle the whole conversation. You get 3 minutes — the clock starts at your first message. It's a demo — nothing is actually booked.
More than just picking up.
These modules are off by default — you switch them on yourself in your customer portal and decide the settings. No surprises for your callers.
Safety-net mode — your fault service first
Your fault service's number rings first; if no one picks up, Voxori catches the report instead of voicemail. A client with a system in fault always reaches someone this way.
Warm handover — building and fault in view beforehand
When Voxori transfers a fault report, you first get (opt-in) a text with who's calling and why: 'facilities management De Kroon, Dorpsweg 3, fault report'. You pick up with the building already in mind. Included; works on a mobile forwarding number.
Missed-call SMS — no reporter left hanging
Couldn't a reporter get through, an automatic (opt-in) text goes out that the lines were busy, asking them to try again, with your number included. No callback promise and no confirmation of receipt — we only report what was sent. Maximum one per number per day.
One digital reception. Everything your phone asks.
Answers 24/7 — even when your engineers are out on site or reception is unstaffed
Tells callers right away that they're speaking with a digital assistant — honest and required
Logs a fault report with company and location and transfers it straight to your fault service
Points fire, smoke or immediate-danger calls to 112 and transfers at once — never books anything
Books maintenance and inspections (NEN 2535/2654) live in your calendar and sends an SMS confirmation
Never gives technical or safety advice, never quotes a price and never diagnoses — that's for your specialist
Transfers quote and installation questions to an advisor; every call sits as a transcript in your dashboard
Not just appointments — a whole conversation mix.
Voxori covers six conversation types that come back every day. Below is the typical split we hear in your field — so you recognise which part of your day Voxori takes over from tomorrow.
Indicative split based on industry averages for ai front office for fire-alarm companies — your own mix will differ. We measure your own split in your dashboard once Voxori is running for you.
From €79/mo — or pay per minute (€0.32)
Built-in price ceiling: you never pay more than Voxori Complete (€319/mo)
- · Build your own (Base + modules) or all-in-one (Complete) · fire-alarm or maintenance company
- · Never pay more than Voxori Complete (€319/mo), fully all-in
- · €0 setup · excl. VAT · 30-day money-back · cancel monthly
We're building this together with the first pioneers in your field.
We're looking for fire-alarm and maintenance companies to run the template live with guidance. 30-day free pilot, personal support. Email hallo@voxori.nl.
The questions we hear most.
What does Voxori do with a fault report?
Voxori logs the company and the location and transfers the report straight to your fault service. It never judges the severity itself and gives no technical instructions — that's for your engineer.
And in a real fire or immediate danger?
Then Voxori points the caller straight to 112 and transfers to your fault service. It books nothing and gives no instructions about the system. Safety always comes first.
Does Voxori book maintenance and inspections?
Yes. For periodic maintenance or an inspection (NEN 2535/2654) Voxori asks for the company, the location and the contact, checks your calendar live and books a service visit. The customer gets an SMS confirmation.
Does Voxori give a price or technical advice?
No. Voxori never quotes prices and never judges whether a system is safe or meets the standard. For a quote or a new installation it transfers to an advisor, or takes your details for a callback.
What about a false or unwanted alarm?
Voxori logs the report and transfers to your fault service. It never gives reset or operating instructions over the phone — it leaves that to a specialist.
We want to take the system out of service temporarily — can Voxori arrange that?
Voxori doesn't arrange the shutdown itself and never confirms that it's allowed. It notes the company, the location, which system and when, and transfers to your fault service or control room to record it.
Ready to stop missing a fault report?
Try Voxori on your company number — €0 setup. Live within 2 business days.